Readers and Users Who Benefit From Our Cost-Reduction Guidebook Include:
The priciples in our guidebook apply to any state, jurisdiction, or country. No matter where you are trying to train risk managers, this book will work for you!
  • Risk Managers and Safety Directors use this book to train supervisors in workers' compensation claims management. They learn more about their area of responsibility – post-loss cost containment – adding to their overall knowledge. This book is also used to get management commitment in rolling out a Return-to-Work program, one of the biggest cost savings areas relating to Workers' Compensation costs.
  • Brokers, Agents, Insurance Companies, Reinsurers, MGAs, Claim Administrators, TPAs, Adjusters, and Consultants use this book for prospecting and to learn about specific aspects of cost containment and by passing their knowledge on to their clients. For example, when discussing how to develop a Return-to-Work program and a client asks about "off-site return-to-work programs," the broker quickly finds the section in the book, reviews it, and passes the answer on to the client, along with a copy of the cost containment book. The book becomes a "lesson plan" tool.
  • Producers and Account Executives give the book to prospects during formal presentations to illustrate how their company is on top of workers' compensation issues. The book also makes a good client gift.
  • Vendors such as doctors learn how their service might fit into the workers' compensation marketplace, what is important to employers, and what they look for in medical services.
  • Human Resources find it useful in bringing new hires up to speed very quickly.
  • Self-Insured organizations, which have the most control over their claims, typically are very proactive in reducing workers' comp cost, because it is 100% their money. Self-insured companies use our guide to establish, maintain, and continually improve their safety and risk management programs.
We now offer this valuable information in several options to best suit your needs.

“Comprehensive” Edition
This guidebook is updated annually, so the 2014 edition covers all current aspects of a workers' compensation program in one 186-page book - from pre-loss planning to post-loss implementation.

This hard-hitting training manual - based on field research at actual businesses - shows risk managers, agents and brokers how to help their company/clients increase efficiency and save money.

“Volume I” covers Pre-Loss Planning
WC insurance, fundamentals of cost containment, training & building commitment, injury management best practices roles & responsibilities, reporting the claim, post-injury response procedure, communication with employees, working with insurance adjusters or TPAs, safety and loss control, and wellness programs.

“Volume II” covers Post-Loss Implementation
Return-to-Work & transitional duty, other indemnity cost containment methods, directing medical care, medical cost containment, fighting fraud & abuse, rehabilitating injured employees, managing prescription drug use & abuse, claims resolution & settlements, and federal employees compensation act.

“Mini Book” takes the comprehensive book and summarizes each chapter down to one page, in outline format. This 18-page version is excellent as a handout to clients and prospects.

The 2014 guidebook covers many new topics, including:
• Wellness programs
• Working with unions
• Layoff planning
• Exacerbation vs. aggravation
• Physical therapy
• Physical and occupational rehab
• Transportation and translation services
• Employee communication and training
• Safety and loss control
• Injury triage
• Structured settlements
• Using MDs proactively
• Collateral source benefits
• Employee screening
• Special investigations best practices
• File review techniques
• Medical treatment guidelines
• Hospital bill review
• Measuring return to work program effectiveness
• Proactive drug management techniques
• Chiropractic care
• And ways to keep a small claim small

If you have any questions, please contact us at Merri Bastone 212-897-4787 or Becki Shafer 860-553-6604.